by Ashlee | Jul 26, 2022 | Blog
Administrative work within the dental office is vitally important, but it shouldn’t take up a big bulk of staff resources. From patient payments to coordination with insurance companies, dental billing processes can strain staff resources. Even though you value... 
by Ashlee | Jul 26, 2022 | Blog
It can be a tricky situation. In most patient experience surveys, the most common complaints inevitably circle back to matters dealing with payments, insurance and financial situations. When your dental office has to talk about outstanding balances with patients,... 
by Ashlee | May 20, 2022 | Blog
As much as dentists want patients to receive routine care and treatment, they also hope patients follow treatment and preventive guidance in between their visits. That is the only way they can keep up with their overall health for the long haul. The reality is that... 
by Ashlee | May 20, 2022 | Blog
Dental payment processing goes hand in hand with quality customer service and office operation efficiency. As a multistep activity, there’s no reason why dental offices should be stuck in the past when conducting payment transactions. Too many things can go wrong... 
by Ashlee | Apr 26, 2022 | Blog
Ensuring a positive patient experience is vital to the long-term success of a dental practice. The more comfortable a new patient is, the more likely they will keep coming back to you for their oral health. With some minor adjustments, your dental office will...