As the world navigates communication during the COVID-19 (Coronavirus) crisis dental teams should consider ways to keep in direct communication with each other.
There are a variety of platforms out there to choose from. Below, we break down a few that you may want to consider.
If you plan to have regular team update meetings on where things are at, you may want to consider Zoom. It allows for screen shares, recording, reporting, muting and more. It is basically your go-to for virtual conference meetings. It also is a good way simply to see each other together. In this time of isolation, people can feel sort of distant from other people. By scheduling an occasional team video call where everyone can see each other and just chat, it could help boost team morale.
Microsoft Teams is a way to be collaborative for teams looking to get work done from home. It can incorporate with all of the programs in the Office 365 suite (Excel, Word, PowerPoint, etc.) so you can access any necessary documents quickly. You can also set up specific chat windows related to topics, and invite people to those windows. It also incorporates email and allows for video meetings.
If you are looking for a way to keep up in a quick, text-format as a collective group, Slack might be what you are looking for. It is designed to allow for team messaging with specific “channels” for communication. So, say you have a channel for billing – you can set what members of your team are in that channel so you can quickly provide updates and ask questions. Having the app on your phone allows you to get notifications when a comment has been made in a specific channel, or if someone has tagged you in a comment. You can also turn notifications off.
Similar to Slack, Discord allows for teams to communicate quickly, but also incorporates elements of Zoom with the ability to have video calls/video chat within the app. These are invite-only servers and its voice channels allow for real-time communication with screen-sharing. Discord is less work-oriented, however, and more geared toward socialization. So, consider this as a way to incorporate elements of virtual team get-togethers.
These are very different times, but there are still ways to make the most of it by keeping up communication with your team. If you have any questions, or need advice about managing your team contact us today.